Internet and Jobs: Creative Destruction or Destructive Creation?

02 September 2014 - A Workshop on Istanbul,Turkey


IGF 2014 sub theme that this workshop fall under

Internet as an Engine for Growth & Development


The Internet is viewed as a source of employment growth in the ICT sector and in creating new opportunities in the overall economy. However, it is also clear that the Internet is imposing a significant reorganization on businesses, affecting labor demand and therefore employment.
The net effects of the Internet on jobs are still poorly understood. Unemployment represents a significant challenge in OECD countries. In particular, the level of youth unemployment is alarming. The necessary condition to tackle these challenges is to reignite growth and ensure people have the necessary education, skills and Internet access to take advantage of new opportunities.
Technological change has always had disruptive effects on employment, at least at the early stage of its diffusion. Nonetheless, while for earlier technologies, such as the steam engine or electricity, the growth of productivity, employment and median income was in the same direction, with ICTs the growth of productivity has seemingly been decoupled from jobs and income. According to Brynjolfsson and McAfee this divergence is created by the very nature of the digital economy able to offer goods and services to an increasing number of additional customers at a cost close to zero.
The workshop will focus on how the Internet could help in reducing this divergence, contributing to the creation of the new ICT and entrepreneurial skills required by the labor market and allowing for increasing significantly scale and customization of actions. Furthermore, the workshop will explore how more inclusive global Internet governance could improve social equality.

Name(s) and stakeholder and organizational affiliation(s) of institutional co-organizer(s)

Lorenzo Pupillo
Private Sector
Telecom Italia

Sam Paltridge
Intergovernmental Organizations

Has the proposer, or any of the co-organizers, organized an IGF workshop before?


The link to the workshop report

Type of session


Duration of proposed session

90 minutes

Subject matter #tags that describe the workshop

#Internet economy; # new inequality; #ICT jobs growth #productivity decoupling; #ict skills

Names and affiliations (stakeholder group, organization) of speakers the proposer is planning to invite

Lorenzo Pupillo,Executive Director Public and Regulatory Affairs
Private Sector
Telecom Italia
Spekaer contacted YES
Spekaer confirmed YES

Andrew Wyckoff, Director of Directorate for Science, Technology and Industry
Intergovernmental Organizations
Speaker contacted YES
Speaker confirmed YES

Eli Noam, Garrett Professor of Public Policy and Business Responsibility,
Civil Society
Columbia University
Speaker contacted YES
Speaker confirmed YES

Diego Molano Viega
ICT Minister of Colombia
Speaker contacted YES
Speaker confirmed YES

Michael Kende, Chief Economist
Technical Community
Speaker contacted YES
Speaker confirmed YES

Lilian Nalwoga, Policy Associate
Civil Society
Speaker contacted YES
Speaker confirmed YES

Name of Moderator(s)

Richard C Beaird, Senior International Policy Advisor, Wiley Rein LLP

Name of Remote Moderator(s)

Michele Bellavite

Description of how the proposer plan to facilitate discussion amongst speakers, audience members and remote participants

The Moderator will make opening, background remarks on the workshop main subject . Afterwards, he will invite each of the speakers to make approximately 7 minutes of remarks, aimed at presenting each panelist’s view on the workshop main issues.
The remaining 44 minutes will be reserved for open dialogue between the invited panelists and the session attendees. Invited panelists have been asked to focus on the session's themes, rather than their organizations' programs or policy agendas , and to enable speakers' discussions among themselves as well as engagement with both on-site participants and remote participants.

Description of the proposer's plans for remote participation

Creation of an hub in Telecom Italia’s headquarter in Rome and exploring the possibility of creating a remote hub in Colombia

Background paper

background paper